: quality planning and analisis

| August 30, 2015

: quality planning and analisis

Order Description

an assignment for quality planning and analysis subject. This assignment is about a device or a product. And my title is about Garret turbo I have got an example similar to the assignment just to explain how the assignment looks like . Also, you have to make sure follow these structure part by part:

part 1 : Introduction
write an introduction about your product including its key functions
and characteristics.(one page)

part 2 : customer satisfaction ( YOU HAVE TO USE CHAPTER 2)
2.1 . stakeholder analysis
Identify at least 10 stakeholders and minimum 2 needs for each stakeholder.
a stakeholder need is something that a stakeholder expects from a company in regard to their operations , products, service,etc.( one page)

2.2. capturing the customer needs.
describe briefly at least 5 methods which can be used for capturing customer needs . (each method approx. half page ) (3 pages).

2.3. customer needs analysis (kano analysis)
pick one of the methods you described above and capture at least 25 customer needs (10 wants , 10 musts, and 5 desirables).you must demonstrate with a template how you have identified those customer needs . in addition to the template, you must also include the actual information or data that was used to identify those 25 needs.(3 pages)

part 3: design requirements ( YOU HAVE TO USE (QFD) AND (FMEA))
3.1 translating customer needs into design requirements (QFD).
transfer the previously identified 25 customer needs into minimum 10 design requirements using the Quality Function Deployment (QFD) method. I attached this method on the email. ( one page).

3.2. Design Risk Analysis ( FMEA)
Pick the 5 highest scoring design requirements identified in the previous section and carry out a risk analysis using the Failure-Mode-and Analysis. I attached this method on the email. ( one page)

part 4 : supplier selection and evaluation
4.1. Identifying the components, elements ,parts , etc.
identify at least 10 major components , parts or sections of your product or service that could sourced from suppliers. (one page).

4.2. Developing the supplier selection criteria
select one of the components , parts or sections identified and list at least 10 criteria that could be used for selection of suppliers of that component , part or section . (one page).

4.3. construction and using a supplier selection system
using the previously identified 10 criteria develop a complete supplier selection system. apply this system to 3 suppliers (one page).

4.4. conclusion
write a brief summary on the outcome of supplier selection process and provide an explanation for your choice.( approx. 1 page)

part 5 : statistical process control ( YOU HAVE TO USE CHAPTER 5 )
5.1. Identifying the processes
identify at least 10 processes that could be used to produce your product or to provide your service (approx. 1 page).

5.2. Monitoring processes using SPC charts
Describe at least 5 statistical process control charts typically used for process monitoring . you need to describe those charts by using text only and should not include any formula or graph. ( each chart approx . half page) (3 pages).

5.3. construction and using a SPC chart :
First , select one of the 10 processes identified under 5.1 and determine which SPC chart you wish to use .

Then , make up a set of data (appropriate to your SPC chart ) which should include minimum 15 units of time or batch intervals. then using the appropriate formula , calculate CL, UCL ,AND LCL. (one page).

Plot the complete chart including all the control and specification limits. ( one page).

finally, applying the Nelson Rules provide an interpretation of your chart . ( one page)

part 6 : problem-solving (YOU HAVE TO USE CHAPTER 6)
6.1. Identifying the problems and problem solving tools
identify at least 5 problems that could occur during the use of your product or service and determine at least 7 quality tools that could be used for problem-solving . (one page )

6.2. construction and using the problem solving tools :
select one of the 5 problems identified under 6.1 and apply at least 4 of the 7 tools identified above to rectify that problem.(2 pages)


1- The information/data you are going to use in the assignment dose not need to be real and could be fictitious (completely made up). however it should be realistic and related to the topic.

2- At least 3 reference .

3- You have to follow report writing requirements.

4- The simalirty should be 15% in (Turnitin)

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